Store policies

Introduction
We want every custom order to be produced accurately and on time. The following policies help us keep pricing consistent, avoid production delays, and make sure your order meets your expectations.

Minimum Order Quantity

Custom orders require a minimum quantity per design. Minimum quantities range from 12–24 pieces, depending on the product and order specifications. Please contact us for the minimum quantity applicable to your order.

Design Proof Approval

Before production begins, we provide a proof of your design for review and approval. Written or digital approval is required before we begin printing. Please review all details carefully, including spelling, colors, quantities, sizing, and placement. Once a proof has been approved and production begins, we cannot be responsible for errors that were present in the approved proof.

Deposits & Payment

A 50% deposit is required upfront for custom orders. The remaining balance is due before your order is picked up or shipped. Payment terms will be clearly stated on your invoice. Production may not begin until the required deposit has been received.

Turnaround Time

Our standard production window is approximately 7-10 business days after design approval and receipt of the required deposit. Turnaround times may vary depending on the size and complexity of your order, product availability, and current production volume. We will provide an estimated completion date when your order is confirmed.

Website Privacy Policy

Introduction
Welcome to the Positive Creations website. This privacy policy is meant to help you understand what data we collect, why we collect it, and what we do with it.

What information we collect
We may collect personal identification information (Name, email address, phone number, etc.) when you visit our website, register on the site, place an order, fill out a form, and in connection with other activities, services, features, or resources we make available on our site.

How we use your information
Positive Creations may use the information we collect in the following ways:

To personalize your experience
To improve our website
To process transactions
To send periodic emails

How we protect your information
We adopt appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information and data stored on our site.

Cookies
Our website uses 'cookies' to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

Third-party websites
Users may find advertising or other content on our site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our site.

Changes to this privacy policy
Positive Creations has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect.

Your acceptance of these terms
By using this site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our site. Your continued use of the site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us
If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Positive Creations
scottm@columbus.rr.com
614-946-3601

Date last updated: 10/01/2026